EVENT INFORMATION
IT Service Management and Confrence Exhibition
Pink25 is recognized as world premier IT Service Management Event (ITSM). It is 28th Pink IT Confrence. It offers cutting edge IT Programs. The theme Pink25 draws inspiration and symbolizing how IT Organization can break free from rigid frameworks and integrate process seamlessly. The event thought-rovoking case studies and engaging sessions that highlight creativity, adaptability and collaboration in ITSM.
Event Includes
It includes information and confrence about following IT cutting edge technologies
- Lean IT
- Agile
- Scrum
- Devops Business Releationship Management
- Organizational Change Management
Pre Confrence and Workshops
Understanding, Applying, and Implementing the IT/Business Model as an Organizational System
The three hour premium class is presented by Jack Pobst Ed. D the principal IT Management Consultant, Pink Elephant. This session draws from Pink’s IT Business Leader certification course, offering insights how business model shape organizational success. The model serve as a strategic framework, outlining how various functions and activities collaborate to achive positive outcomes.
IT leadership contributes to organizational success through the effective delivery of value-based services by exercising an interactive approach to the elements of the IT/Business model. Achiving Effective delivery system means the right services are identified, defined, created, deployed and managed in a systemetic way.
IT leaders thrive when they understand where the strategic, tactical, and operational leverage points are in the business and how they come together.
Concluding this session will be a discussion of how your organization can investigate the landscape of their IT/Business model as a system and think constructively about improvements.
The Evolving IT Service Organization
The three hour premium class is presented by Troy DuMoulin. Key takeaways from this session will include:
- Critical success factors for moving from a technology to a product/service culture
- Establishing a tiered and scalable federated ITSM governance model
- The relationship and integration of key ITSM roles.
- The role of a Service Management Office when establishing a shared service approach
- The transition from an IT shared services to a business shared services model
Process Maturity Assessments: What It Really Takes to Establish and Manage Highly Effective ITSM Processes
Held on Sunday, these 3-hour process maturity assessment masterclass workshops are led by a highly experienced Pink consultant who will take you through the workshop agenda
These are invaluable workshops for IT practitioners and leaders to understand the maturity level of a specific process and to learn what it takes to manage each one to at least a “defined” level of process maturity. You will have many take-aways to implement when you get back to the office!
Keynote Event Speakers
